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Parent & Guardian Support

Building skills for the whole family

Our Child and Family Wellbeing Service offers free support for parents, carers and families across Palmerston and Litchfield, Katherine and the Big Rivers Region, and Gunbalanya. When we're working with a child or young person, the support often works best when the people around them are supported too, so this is practical, warm help for families, shaped around their own kids and their own way of doing things.

That might mean building confidence in the everyday moments, learning new ways to understand and respond to a child's emotions, or simply connecting with other parents going through similar things. When a family feels steadier and more supported, that steadiness reaches the children at the heart of it.

What we offer

Support is shaped around each family, and might include:

  • Parenting and connection support - practical skills and gentle strategies for the everyday moments, shaped around your family rather than a one-size-fits-all approach.
  • Support alongside your child's - working with the whole family, so the child and the people around them are moving in the same direction.
  • A steadier home life - support with communication, routines and the day-to-day, so home feels calmer and more connected.
  • Connection to other supports - a hand to reach other services when they'd help, from health care to community programs.

Who it's for

This support is for parents, carers and families who:

  • are caring for a child or young person aged 0–18
  • live in Palmerston and Litchfield, Katherine and the Big Rivers Region, or Gunbalanya
  • would value some support with family life, connection at home, or their child's wellbeing.

We welcome everyone. Every family, background, faith and identity.

Not sure whether this is the right fit? Reach out anyway. We'll talk it through and help find the support that suits.

The Child and Family Wellbeing Service is delivered by TeamHEALTH, with funding from the Australian Government Department of Social Services.

"My daughter has been seeing TeamHEALTH since she was about 6 months old. They worked with me to make a plan to look after all the aspects of my life like my physical wellbeing, financial, social and my mental health.

The impact of TeamHEALTH on my daughter and myself has ensured we have a better overall family life with support systems in place. TeamHEALTH have provided advice, support and given us hope for the future and I have more confidence. They will help however they can, they won’t judge you and are on your side to support you. You don’t have to struggle by yourself."

- Child and Family Wellbeing Participant, Yarrawonga

Referral

Making a referral

A referral is the first step, and referrals are welcome from anyone. You can reach out for your own family, or a service provider can get in touch on your behalf.

If you'd like a hand with the referral form, just give us a call and we'll walk you through it.

Phone: 1300 780 081 Email: teamhealth@teamhealth.asn.au


Child & Family Wellbeing Service Online Referral


What is the Child & Family Wellbeing Service?

The Child & Family Wellbeing Service supports children/young person(s) aged 0-18 years. We work alongside families and children/young person(s) who are affected by or showing early signs of mental health concerns. Using a person-centred approach, strengths are identified and built upon to work towards goals and enhance wellbeing.

Support is available within Palmerston/Litchfield, Katherine and Gunbalanya Community.

TeamHEALTH actively promotes and supports an inclusive and diverse culture. We welcome all people, regardless of age, gender, race, ability, sexual orientation, faith, religion and all other identities represented in our community.

Primary Caregiver’s Details
Participants' Details
Brief Risk Assessment – Referrer to complete for each individual referred (incl. parent/carer)
Family and Participant Risk Factors (If answering ‘yes’ please provide further details)

Detail individual name/initials in each section as required

History of suicide attempt/s or current suicide ideation
Recent traumatic life event
Current misuse of drugs or alcohol
Forensic history
Recent incident involving aggression/violence, incl. family member with DVO or aggressive behaviour etc.
Known use of weapons
Expressing intent to harm others
Preoccupation/hallucinations with violent/paranoid themes/ideas
Inappropriate sexual behaviour
Reduced ability to self-control/self-regulate
Major physical disability/illness (including infectious disease)
Known prejudices – ethnic, religions, other:
Issues with compliance eg appointments, medication. If yes, please detail:
Consent

I consent to this referral/ verbal consent has been gained to complete this referral. I understand that this information will be stored on the TeamHEALTH system and that my details will be de-identified if they are used in reporting. I give permission for TeamHEALTH to discuss this information for the purposes of establishing and receiving supports.

TeamHEALTH uses personal information to assist in the coordination and provision of services. Individuals are not required by law to provide this information or consent to this proposed use and disclosure of information. The information provided to TeamHEALTH will be stored in accordance with the Australian Privacy Principles established under the Privacy Act 1998 (Commonwealth) and Northern Territory of Australia Information Act.

I understand and consent that as part of reporting obligations, the Child and Family Wellbeing at TeamHEALTH may be required to share information with Department of Social Services (DSS), state and territory governments, or another agency contracted to DSS, for verification of eligibility, monitoring of outcomes, IT support, reporting, research and statistical purposes. This may include identifying information about me or my child/ young person(s), including mine and my child/young person(s) full name, date of birth, address, disability status, ancestry, country of birth and main language spoken at home as well as other de-identified information.

I understand that no details about the content of sessions will be included in this reporting. I can request that a pseudonym be used if this is my preference. I am aware that Child and Family Programs at TeamHEALTH are funded by the Department of Social Services through the Family Mental Health Support Service. I understand that the Department of Social Services Privacy Agreement can be accessed at https://www.dss.gov.au/privacypolicy or I can request a copy from TeamHEALTH.

Completing This Form
Please call TeamHEALTH on 1300 780 081 if you need any assistance completing this form.
TeamHEALTH will contact the primary caregiver within two working days of receiving this form.
Thank you for your referral

Do you need emergency help?

NT Mental Health Line

Ph: 1800 682 288

Lifeline

Ph: 13 11 14
www.lifeline.org.au

Emergency Services

Ph: 000

Kids Helpline

Ph: 1800 55 1800
www.kidshelpline.com.au

Suicide Call Back Service

Ph: 1300 659 467

Headspace

Ph: 1800 650 890
www.headspace.org.au

13YARN

Ph: 13 92 76
www.13yarn.org.au