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Sub-Acute Residential Support

Sub-Acute Residential Support

A safe place to reset, recover, and rebuild.

Our Sub-Acute Residential Services offer a safe, recovery-oriented space for people experiencing mental health challenges - providing short-term, stabilising support to help bridge the gap between hospital and home.

Top End House - Psychosocial Recovery Programs

TeamHEALTH's Top End House in Darwin provides two tailored psychosocial rehabilitation accommodation programs - Papaya and Jacaranda - designed to support adults living with mental ill-health in their recovery. Both programs offer structured, person-centred support in a safe, therapeutic environment, with a strong focus on skill-building, confidence, and community reintegration.

Papaya - Medium-Term Sub-Acute Psychosocial Support

A short-term accommodation and recovery program for adults aged 18-64, providing intensive psychosocial support for 8-12 weeks. Papaya supports people who are:

Becoming unwell in the community (Step-Up)
Transitioning from hospital back into community living (Step-Down)

Supports include:

Connection with primary health care and other service providers
Assistance with medication management, housing, finances, and employment
Daily living skills such as cooking, cleaning, and personal care
Community participation and social connection
Educational programs
Wellbeing and recreational activities
Support connecting with health services and applying for the NDIS

Located in Darwin, close to shops, cafes, and public transport.

Jacaranda - Long-Term Psychosocial Transitional Living

A 6-12-month psychosocial rehabilitation program supporting individuals with severe and enduring mental illness. Jacaranda offers stable accommodation with a focus on daily living support independence with a focus on daily living support, independence, and ongoing recovery.

Supports include:

Connection to primary health care providers and clincal services
Daily life skills development and confidence building
Medication management
Community engagement and wellbeing and fitness activities
Assistance applying for NDIS supports, including Supported Independent Living (SIL)
Educational programs provided by TeamHEALTH and other service providers

Located in Darwin, with close access to community facilities and public transport.

Who Can Access These Programs?

Referrals are accepted for people who:

Are aged 18-64
Live in the Northern Territory
Have a diagnosed mental illness or are experiencing ongoing mental health challenges
Are case managed by Top End Mental Health Service (TEMHS)

Prevention and Recovery Care (PARC)

Located in a peaceful area in the northern suburbs of Darwin, PARC offers a 28-day residential program combining clinical and psychosocial support.

The PARC model is designed for people either:

People whose mental health has declined, where intensive support in a sub-acute environment like PARC can help avoid a hospital admission (a Step-Up)
Transitioning from hospital care (The Royal Darwin Hospital Inpatients Unit, Cowdy Ward or the Joan Ridley Unit) back to the community (Step-Down)

This therapeutic setting is ideal for people aged 18-64 with a diagnosed mental illness who need short-term recovery-oriented accommodation.

Supports include:

Connection with primary health care and other service providers
Support with housing, financial, employment matters
Medication support and health management
Educational programs provided by TeamHEALTH and other service providers
Participants are supported to take part in daily activities such as cooking, cleaning, shopping, and looking after their personal care, to gain confidence and skills needed to live independently in the community
Support and encourage wellbeing and fitness through preferred activities
Participation in the community such as meeting new people and social outings

Eligibility and Referrals

Referrals to PARC are accepted only from Top End Mental Health Services (TEMHS) for eligible participants living in the NT who:

Are aged 18-64
Have a case manager within Top End Mental Health Service (TEMHS) or
Have been admitted to Hospital as a mental health patient and need support with their post discharge recovery (a Step-Down referral)

How To Access

If you would like to learn more about our sub-acute programs or are a TEMHS Clinician seeking information:

Phone: 1300 780 081

Email: residential@teamhealth.asn.au

Head Office - Darwin

Level 1, Building 4, 631 Stuart Highway

Berrimah, NT, 0828

Referrals

Residential Services Referral Form

Residential Services Referral Form

TeamHEALTH actively promotes and supports an inclusive and diverse culture. We welcome all people, regardless of age, gender, race, ability, sexual orientation, faith, religion and all other identities represented in our community.

TeamHEALTH’s Residential Services provide a range of short-, medium- and long-term recovery focused options for people experiencing mental ill-health, who need support to stabilise, recover and transition back into the community.

PARTICIPANT DETAILS

Participant's Name

Preferred Name

Date of Birth

Country of Birth

Gender Identity WomanManNon-binaryDifferent term - please specify below

Pronouns (optional)

Address

Email Address

Phone Number

Preferred language

(The language the participant feels most comfortable using).

Interpreter needed? NoYes

If yes, which language?

Any other language or communication supports needed? NoYes

If yes, please describe:

(For example: Auslan, large print, a communication device, or support person)

Is the participant of Aboriginal and/or Torres Strait Islander origin?

(Select both “Yes” options, if the participant is both Aboriginal and Torres Strait Islander)

NoYes, AboriginalYes, Torres Strait Islander

Cultural identity (optional):

(How would the participant describe their cultural identity or background? For example, their heritage, community or cultural group?)

Trustee in Place? NoYes

Trustee Name & Phone Number

Public Guardian in Place? NoYes

Public Guardian Name & Phone Number

Carer in Place? NoYes

Carer Name & Phone Number

Case Manager in Place? NoYes

Case Manager Name & Phone Number

REFERRAL DETAILS

Current Mental Health Concern and/or Diagnosis & reason for referral:

Please provide history of behaviours & concerns:

Person Referring

Relationship to Participant

Phone Number

Date of Referral

ADDITIONAL INFORMATION

NDIS Plan in place? NoYes

NDIS Coordinator of Supports (name/contact):

Accessed TeamHEALTH Supports Previously? NoYes

List Services and Dates

Is the participant taking any medication currently? NoYes

If yes, please attach medication chart to this referral

Any physical health conditions we need to be aware of? NoYes

If yes, please list

Is the participant independent in activities of daily living (ADL) NoYes

If no, please advise below

Consent

TeamHEALTH is collecting this information to set up and provide your support. We’ll store it securely and only share it where it’s needed to arrange or deliver that support. You can ask to see or correct your information, or withdraw your consent, at any time. This won’t affect the support you receive.

Your information is handled in line with the Privacy Act 1988 (Commonwealth), the Australian Privacy Principles, and the NT Information Act.

Does the participant consent to this referral? I am referring myself, and I consent to this referralI am referring someone else, and they have consented to this referral

Risk Assessment (Referrer to complete)

TeamHEALTH requires a brief participant risk assessment to ensure that we understand how to keep our staff, participants and community safe. If you are completing a self-referral and need assistance filling out a risk assessment, please call us on the phone number below.

If selecting yes to any of the below, please expand on or attach relevant information/documentation.

History of suicide attempt/s or current suicide ideation (e.g. chronic, recent) YesNo