
TeamTALK
TeamTALK – A listening ear, when and how you need it.
Free, flexible phone-based mental health support for Territorians—365 days a year, with the option to schedule calls that work for you.
About TeamTALK
TeamTALK is a free, phone-based mental health support service available to all Territorians, 365 days a year. Operated by experienced, locally based mental health recovery professionals, TeamTALK offers low-intensity, strengths-based support tailored to individual needs.
Whether you're feeling isolated, need someone to talk to, or want help navigating local services, TeamTALK is here to help. We offer:
- Therapeutic support and psychoeducation
- Referrals to local services
- Scheduled call options for participants and service providers
This flexible approach removes barriers for those hesitant to reach out, offering a safe, empowering first step towards improved wellbeing. TeamTALK is proudly funded by the Northern Territory Primary Health Network (NT PHN).
What sets TeamTALK apart?
- Early Access to Support: We facilitate early intervention to improve recovery outcomes, long-term wellbeing, and productivity.
- Therapeutic Support: Our focus is on preventing social isolation and promoting mental health by providing psychosocial support and psychoeducation.
- Knowledge of Local Resources: We broaden access to local services through internal and external referral pathways, connecting individuals with the appropriate psychological, and psychosocial recovery-based interventions.
- Scheduled Calls: We offer the option for 6 scheduled calls at a time convenient for the participant, with the option to extend if required, enhancing continuity of care and relieving pressure on crisis support hotlines.
- Cost-Effective Interventions: TeamTALK provides a no-cost alternative to more expensive psychological interventions, focusing on early intervention.
- Evidence-Based Strategies: Our approach includes evidence-based psychological interventions like Acceptance and Commitment Therapy (ACT) and the SMART Goals framework to support individuals with mild mental illness.
Benefits of SMART Goal Setting
SMART goals are Specific, Measurable, Achievable, Relevant, and Time-bound. Setting these goals helps individuals:
- Gain clarity and direction.
- Increase motivation through achievable steps.
- Track progress and build confidence.
- Stay focused on relevant tasks for overall wellbeing and recovery.
Access and Eligibility
- Eligibility: Northern Territory residents at risk of or experiencing mild mental illness or distress.
- Exclusions: Residents living outside the Northern Territory and those at higher risk, including individuals in acute care settings.
- Referrals: We accept referrals from all sources, including self-referral.
Please call the TeamTALK line at 1800 832 600 or a referral can be sent to teamtalk@teamhealth.asn.au.
When to refer to TeamTALK
Consider referring individuals to TeamTALK if they:
- Feel disconnected and isolated without support.
- Need a confidential sounding board for personal concerns.
- Are increasingly stressed and at risk of mental illness or relapse.
- Require assistance in navigating local support services.
Service Hours
Weekdays: 9 am - 8 pm
Weekends: 12 pm - 8 pm