Skip to Navigation
  1. Home
  2. Services
  3. Complex Residential Support

Complex Residential Support

A safe space for recovery, stability and medium-long-term support.

TeamHEALTH's Complex Residential Support program provides 24/7 care in a recovery-focused environment for people experiencing moderate to severe mental illness.

What is Complex Residential Support?

Our Complex Residential Support services offer medium-to-long-term, 24/7 residential rehabilitation for individuals with complex mental health needs, delivered within a recovery-oriented framework.

The service is designed for people who require intensive daily support to stabilise their mental health and safely transition towards greater independence.

This service provides a safe, structured, and holistic living environment, where individuals are supported, in partnership with clinical care teams, to work in their recovery goals, manage daily living tasks, and re-engage with their community at a pace that suits their needs.

Who is this service for?

This program is intended for individuals living with moderate to severe mental illness who face significant challenges living safely in the community without ongoing support.

Referrals are exclusively from Top End Mental Health Service (TEMHS).

What support is provided?

  • 24/7 professional support in a shared residential setting
  • Recovery-focused care tailored to individual needs
  • Daily living skills development (e.g. cooking, personal hygiene, budgeting)
  • Support with medication management and routine building
  • Support in achieving goals; including employment and vocational
  • Emotional and psychosocial support
  • A structured program and environment to promote stability and long-term recovery

How To Access

If you would like to learn more about our Complex Residential Support services or are a TEMHS clinician seeking referral information:

Phone: 1300 780 081

Email: residential@teamhealth.asn.au

Head Office - Darwin

Level 1, Building 4, 631 Stuart Highway

Berrimah, NT, 0828

Referral

Residential Services Referral Form

TeamHEALTH actively promotes and supports an inclusive and diverse culture. We welcome all people, regardless of age, gender, race, ability, sexual orientation, faith, religion and all other identities represented in our community.

TeamHEALTH’s Residential Services provide a range of short-, medium- and long-term recovery focused options for people experiencing mental ill-health, who need support to stabilise, recover and transition back into the community.

PARTICIPANT DETAILS

(The language the participant feels most comfortable using).
(For example: Auslan, large print, a communication device, or support person)
(Select both “Yes” options, if the participant is both Aboriginal and Torres Strait Islander)
(How would the participant describe their cultural identity or background? For example, their heritage, community or cultural group?)


REFERRAL DETAILS


ADDITIONAL INFORMATION
Consent

TeamHEALTH is collecting this information to set up and provide your support. We’ll store it securely and only share it where it’s needed to arrange or deliver that support. You can ask to see or correct your information, or withdraw your consent, at any time. This won’t affect the support you receive.

Your information is handled in line with the Privacy Act 1988 (Commonwealth), the Australian Privacy Principles, and the NT Information Act.



Risk Assessment (Referrer to complete)

TeamHEALTH requires a brief participant risk assessment to ensure that we understand how to keep our staff, participants and community safe. If you are completing a self-referral and need assistance filling out a risk assessment, please call us on the phone number below.


If selecting yes to any of the below, please expand on or attach relevant information/documentation.

(e.g. friends, family, professional relationships, culture, faith, hobbies, study, employment etc.)
(e.g. Safety plans, coping strategies, skills or strengths)
Please upload any relevant supporting documents or additional information.


COMPLETING THIS FORM

Please call TeamHEALTH on 1300 780 081 if you need any assistance completing this form.

TeamHEALTH will contact the participant or Public Guardian within three working days of receiving this form.

Get in touch

To find out more about Complex Residential Support services, please fill out the enquiry form below.

Do you need emergency help?

NT Mental Health Line

Ph: 1800 682 288

Lifeline

Ph: 13 11 14
www.lifeline.org.au

Emergency Services

Ph: 000

Kids Helpline

Ph: 1800 55 1800
www.kidshelpline.com.au

Suicide Call Back Service

Ph: 1300 659 467

Headspace

Ph: 1800 650 890
www.headspace.org.au

13YARN

Ph: 13 92 76
www.13yarn.org.au

Connect with us on Facebook
Australian Aboriginal Flag Torres Strait Islanders

TeamHEALTH acknowledges the Larrakia people as the Traditional Owners of the land on which we live and work. We recognise and value their continuing connection to lands, waters and communities, and pay our deepest respects to Larrakia Elders, both past and present. As an organisation, we are committed to improving the social and emotional wellbeing of Aboriginal and Torres Strait Islander peoples, providing support that is culturally safe, inclusive and welcoming.

Lgbtqiflag

At TeamHEALTH, we are committed to building an inclusive culture that celebrates the diversity represented in our community. We welcome all people regardless of age, gender identity, ethnicity, ability, sexuality, faith, religion, and all other identities represented in our community.

We are a not for profit organisation that has delivered wide ranging support for people dealing with mental health concerns or mental illness for over 30 years.

ABN: 16 345 352 064

Services