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TeamCONNECT Brokerage Program

Supporting People Impacted by Housing Affordability and Homelessness in the Greater Darwin and Big Rivers Regions.

What is TeamCONNECT?

The TeamCONNECT Brokerage Program is a targeted support initiative by TeamHEALTH designed to reduce financial and practical barriers associated with entering or sustaining housing. It offers brokerage assistance for people who are experiencing housing insecurity, at risk of homelessness, or facing major cost-of-living pressures associated with maintaining their housing. The support is delivered for people living across the Greater Darwin and Big Rivers regions.

The TeamCONNECT Brokerage offers needs-tested financial and practical assistance. It is not a loan and does not need to be repaid.

Eligibility

When we can support

Subject to needs assessment we can support people in any of these circumstances:

  • At immediate risk of eviction, tenancy breakdown
  • Transitioning into medium or long-term housing
  • Currently experiencing homelessness

Who we can support

TeamCONNECT is targeted for the following cohorts:

  • Pregnant women, parents and caregivers with families
  • Low-income earners, jobseekers, students
  • Individuals reintegrating into the community after incarceration
  • New migrants, refugees and non-citizens ineligible for housing and income support 
  • First Nations Australians
  • Older people
  • People with a disability
  • Individuals facing housing challenges due to limited or unstable rental history

If you or your client are outside these cohorts, but need Housing related brokerage assistance, please contact us and we will see if we or another service can support you.

How we can support

Through the TeamCONNECT Brokerage Program we can provide tailored assistance that may include:

  • Tenancy establishment support - including bond assistance and rental application guidance.
  • Utility connection assistance and subsidies - ensuring access to essential services such as electricity, gas, and water.
  • Subsidies for essential household items - including white goods and furniture.
  • Dignity care packages - providing toiletries and essential hygiene products to maintain personal well-being.
  • Food security support - including grocery vouchers, to alleviate cost of-living pressures.
  • Meal assistance - offering school canteen vouchers and breakfast program support to ensure children have access to nutritious meals.
  • Back-to-school packs - including lunchboxes, backpacks, stationery, and water bottles.
  • Subsidies for cleaning and removalist services - facilitating smooth transitions into safe and stable housing.

Brochure

Locations

TeamCONNECT is available in:

  • The Greater Darwin region, which includes the cities of Darwin and Palmerston, the Litchfield Shire, East Arm and Robertson Barracks
  • Katherine and the Big Rivers Region
Head Office - Darwin

Level 1, Building 4

631 Stuart Highway, Berrimah, NT, 0828

Office - Katherine

Unit 3/12 Third Street, Katherine, NT, 0850

TeamCONNECT Partners

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Referrals

Referrals are accepted from all sources, including self-referral.

Please call TeamHEALTH on 1300 780 081 if you need any assistance completing this form.

Completed referral forms can be emailed to teamhealth@teamhealth.asn.au.

Our friendly TeamCONNECT staff will contact you within 2 working days, assess your needs, and work with you to create a personalized support plan.

Sorry, there are currently no resources under Referrals.

TeamCONNECT Brokerage Program Online Referral

TeamHEALTH actively promotes and supports an inclusive and diverse culture. We welcome all people, regardless of age, gender, race, ability, sexual orientation, faith, religion and all other identities represented in our community.

TeamCONNECT Brokerage Program accepts referrals from all sources, including but not limited to Case Managers, Dept. Housing, Territory Families, other NGOs, family members and self-referrals.

Please complete as many details as you can, to the best of your knowledge. This will help us respond to the client’s needs more promptly and reduce the need for multiple follow-ups with the referrer.

PARTICIPANT DETAILS

REFERRER DETAILS

ELIGIBILITY SCREENING
TeamCONNECT is available for residents of the Greater Darwin and Big Rivers Region.

SUPPORTING DOCUMENTATION
For us to assess your eligibility, please provide at least one of the following documents:

TYPE OF BROKERAGE SUPPORT REQUESTED

OTHER SUPPORT NEEDS/ADDITIONAL NOTES
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CONSENT

I consent to this referral/ verbal consent has been gained to complete this referral. I understand that this information will be stored on the TeamHEALTH system and that my details will be de-identified if they are used in reporting. I give permission for TeamHEALTH to discuss this information for the purposes of establishing and receiving supports.

TeamHEALTH uses personal information to assist in the coordination and provision of services. Individuals are not required by law to provide this information or consent to this proposed use and disclosure of information. The information provided to TeamHEALTH will be stored in accordance with the Australian Privacy Principles established under the Privacy Act 1998 (Commonwealth) and Northern Territory of Australia Information Act.


RISK ASSESSMENT


COMPLETING THIS FORM

Please call TeamHEALTH on 1300 780 081 if you need any assistance completing this form.

TeamHEALTH will contact the participant or Public Guardian within two working days of receiving this form.

Do you need emergency help?

NT Mental Health Line

Ph: 1800 682 288

Lifeline

Ph: 13 11 14
www.lifeline.org.au

Emergency Services

Ph: 000

Kids Helpline

Ph: 1800 55 1800
www.kidshelpline.com.au

Suicide Call Back Service

Ph: 1300 659 467

Headspace

Ph: 1800 650 890
www.headspace.org.au

13YARN

Ph: 13 92 76
www.13yarn.org.au

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Australian Aboriginal Flag Torres Strait Islanders

TeamHEALTH acknowledges the Larrakia people as the Traditional Owners of the land on which we live and work. We recognise and value their continuing connection to lands, waters and communities, and pay our deepest respects to Larrakia Elders, both past and present. As an organisation, we are committed to improving the social and emotional wellbeing of Aboriginal and Torres Strait Islander peoples, providing support that is culturally safe, inclusive and welcoming.

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At TeamHEALTH, we are committed to building an inclusive culture that celebrates the diversity represented in our community. We welcome all people regardless of age, gender identity, ethnicity, ability, sexuality, faith, religion, and all other identities represented in our community.

We are a not for profit organisation that has delivered wide ranging support for people dealing with mental health concerns or mental illness for over 30 years.

ABN: 16 345 352 064

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