1300 780 081

Privacy Statement

This document relates to the collection and/or storage of your personal information. TOP END ASSOCIATION for MENTAL HEALTH Inc. (TEAMhealth) collects and stores participant personal information, in accordance with the Australian Privacy Principles established under the Privacy Act 1998 (Commonwealth) and Northern Territory Information Act. TEAMhealth treats personal information and sensitive information with respect, and only discloses and/or shares such information when reasonably necessary to do so or otherwise required by law. All documents containing personal or sensitive information are held securely so that only those with appropriate authorisation have access. If you would like more information, TEAMhealth staff can provide you with a copy of TEAMhealth’s Privacy and Confidentiality Policy.

 

TEAMhealth is committed to keeping all of its participant’s personal information and details confidential where possible. 

However there are times when this is not possible, these times are:-

  • If a participant is at risk of harming themselves or someone else or where there is any indication of Family Violence or a threat to the safety of children, the proper authorities will have to be notified. This is required by legislation under the Mental Health Act 2014, the Domestic and Family Violence Act 2009 and the Care and Protection of Children Act 2007 respectively.
  • All TEAMhealth staff have formal discussions with co-workers on a regular basis around best practice. During these discussions there may be times when personal details are disclosed and/or identified for the purposes of improved service delivery.
  • Subpoenaed files, there is always a possibility that files may be subpoenaed by a Court of law.
  • As part of TEAMhealth’s risk management process your file may be selected for audit to ensure quality and regulatory compliance.

 

Participants will always be informed where possible before any information is released to any other agency or department. Consent for release of information will be sought for any purpose other than that listed above.

Connect with us :  

Crisis Information

NT MENTAL HEALTH LINE
PHONE: 1800 682 288

 

EMERGENCY SERVICES
PHONE: 000

SUICIDE CALL BACK SERVICE
PHONE: 1300 659 464

 

LIFELINE PHONE: 13 11 14
WWW.LIFELINE.ORG.AU

KIDS HELPLINE
PHONE: 1800 55 1800
WWW.KIDSHELP.COM.AU

HEADSPACE
PHONE: 1800 650 890
WWW.HEADSPACE.ORG.AU

TEAMhealth Inc. wish to acknowledge that we are on Aboriginal land. We pay respects to all traditional custodians. This website may contain images of deceased members of the Aboriginal and Torres Strait Islander community. They are used with the greatest respect and appreciation.