Carer Charter

NORTHERN TERRITORY CARERS CHARTER

1. Carers must be treated with respect and dignity.

2. Carers must be acknowledged as individuals with their own needs within and beyond the role of carer.

3. The diversity of carers' individual needs must be acknowledged and identified, taking into consideration cultural and linguistic differences, age, disability, religion, socioeconomic status, gender identification and where people live. In particular, it is important to recognise the needs of Aboriginal carers and children and young people who are carers.

4. Carers must receive information on their rights when dealing with Agencies.

5. The role of carers must be formally recognised by including carers in the assessment, planning, delivery and review of services that impact on them and their caring role.

6. The views and needs of carers must be taken into account along with the views, needs and best interests of people receiving care when decisions are made that impact on carers and their caring role.

7. Programs and services for carers must be responsive, coordinated and appropriate.

8. Complaints made by carers about services that impact on them and the role of carers must be properly considered. For more information about carers charters, please see this link.